what is the importance of front office in hospitality and tourism industry?

1 ANSWERS

1. Wilson Simpson
   

   Excerpt from http://en.wikipedia.org/wiki/Front_office The term, front office is used in business settings and may refer to the Sales and Marketing divisions of a company. It may also refer to any other divisions in a company that interact with their customers. The term front office is in contrast to the back office operations, which include departments such as personnel, accounting, payroll and financial reporting which do not interact directly with customers. Does that answer your question or was there something more specific that you were looking to accomplish?

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