No, I'm sorry, this is not true. This email is a scam, and they will in the end ask for your personal details and use them to either set up false bank accounts in your name, or try to get money from you.
Don't fall for it. You didn't apply for a job with them, did you? So why are they writing to you, how did they find you? Also, the phone number is a mobile number, not an actual business number. The email address provided is a yahoo.co.uk address, which a hotel chain would not use, they would use one that reflects the name of their hotel, e.g. job@comfortinn.co.uk.