Question:

Polycom ip 501 phone seems to be configured but won't register with the pbx

by Guest13827546  |  2 years, 6 month(s) ago

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Configured same as ones that are registering. Can't figure out why it won't register. Using a Elastix system. Phone appears on the endpoint configuration list and you can access it by web.

 Tags: 501, Configured, IP, pbx, phone, Polycom, Register, wont

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  1. Guest15660594
    Is it possible that your Elastix server had a different IP address when you first ran the endpoint configuration? If so, the PBX server IP being pushed to the IP501 will be wrong; Elastix Endpoint Manager doesn't seem to rewrite the server.cfg file. To fix this, SSH into the server and correct the IP address in /tftboot/server.cfg .

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Latest activity: 2 years, 4 month(s) ago.
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