Physical Assistance Dogs at Townsville Airport

1 ANSWERS

1. Airlines Expert
   

   Certified guide dogs, hearing dogs or other assistance dogs that assist a person with a disability and reduce their need for support are welcome in all areas of the Townsville airport, under the guide, hearing and assistance dog act 2009. Certified physical assistance dogs should be wearing the appropriate badge on their coat or harness and people accompanied by a dog, including trainers, must also carry an identity card. If the dog is not wearing the accredited badge or if identification cannot be produced, the dog is not allowed in the airport. Certified guide dogs, hearing dogs or other assistance dogs will need to pass through the passenger screening point if they are going to the sterile departures and arrivals area. Their harnesses are not removed during the security screening. Toileting options - There is no area in the immediate terminal facility for toileting assistance dogs. There is a grassed area approximately 300m from the terminal on Stinson Avenue.

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