We have a Miele Silver Moon vacuum that isn't picking up cat hair from our carpets. We have two cats (one with medium hair, and the other with very fine, long hair), and medium-deep pile carpet though 80% of our home. After vacuuming, the cat hair ends up in small clumps on the rug but they aren't picked by the large powered head. I either have to hand-pick the small clumps from the rug or use crevice attachment to vacuum the clumps up individually. We change the bag regularly, and it works fine on other surfaces (i.e., plenty of suction power). Am I just expecting too much from a Miele? Does it need service? Is there another vacuum that would meet our needs better? Thank you for your help!
Tags: carpetsdoes, cat, hair, isnt, Miele, moon, picking, repair, silver, vacuum