Question:

My sony STR-DE875 sound shorts out and the dislay dislplays "Headphone"

by Guest14842142 | 2 years, 5 month(s) ago

When i wiggle the plug-in block in the back of the receiver for the phono, CD, MD, Tape etc. the sound goes in and out as I pull the terminals out and push them in. Do I have a short behind these terminals inside the unit?

Tags: dislay, dislplays, Headphone, shorts, Sony, sound, STRDE875

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Ali Abdullah

Hi, Protect mode will kicking whenever a fault is detected. Causes that can start protect mode are: Electrostatic harges on internal circuits. Leave the unit unplugged for power for one hour or so, this will allow discharge. Bad speaker wiring. Check speaker wiring, try unplugging and plugging back, or start after removing one speaker at the time. Internal fault. Internal fault is the natural cause for protect mode. If all the above did not work, then the problem is a blown component or an internal fault. In this case the unit must be taken apart , tested and repaired by an experienced person. If the unit is less than one year old, or if you want to get service, call Sony at the phone number listed on the product documentation. Regards.
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