I have been talking to support via e-mail: the solution I have tried is below the *fold, but even that didn't work--I got a #1069 ' could not logon' error : what now??
---IMPORTANT--- READ ENTIRE PROCEDURE BEFORE ATTEMPTING--- IF ALL/PART OF PROCEDURE IS NOT UNDERSTOOD, DO NOT PROCEED---
Press ctrl-alt-delete, find and select "x10nets.exe" in the process tab, and click the "end process" button. If you can't find it, skip this step. You can then close the "Windows task manager" window.
2. Go to start RUN
3.Type "services.msc" in the run dialog and hit enter
4. Find the x10 device network service, (should be all the way to the bottom in alphabetical order.)
5. Right click on the "x10 device network service" and click properties.
6. in the "log on tab" click the "This account" selection bullet and click browse.
7. in the select user box, click advanced.
8. Click the find now button without doing anything else in the advanced "select user" window that just opened.
***EDIT***
If you do not have a password protected account with Admin rights, you will need to go into the User Accounts section of the Control Panel and put a password onto an Admin account *before* proceeding with Step 9.
***END EDIT***
9. Select Administrator in the name (RDN) column of the list and click OK EDIT** You can use any user you want**
10. Click Ok once more in the other windows where administrator appeared in the "Enter the object name to select" box
11. Put a password and confirm it in the password and confirm password box.
12. click ok .
13. back in the servies window, right click the x10 device network service service in the list and click start. The service status should change to started quickly and the log on as column should read .\administrator.
14. Start Active home pro or Vanguard. it should start fine
Tags: freezes, start, System, time, try, Vanguard, XP