Question:

Is moneygram a safe way to transfer money?

by Guest22517685  |  3 years, 11 month(s) ago

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A friend suggest me to transfer money using moneygram but I want to ensure their security policies. Can someone tell me that is this a secure and safe way to transfer money?

 Tags: money, moneygram, safe, transfer

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2 ANSWERS

  1. Guest22719821

    Re Claim: CM106424
    Good Afternoon,
    I am Maria Alejandra Salmon Suarez. Peruvian born, I reside in the UK. I have recently experienced a problem with MoneyGram’s services
    I am a website designer living in the UK and I am building a website for a friend since childhood who resides in the USA. Although I don’t usually use MoneyGram, on this occasion to make a quick and easy transfer I decided to use their services. My friend set up a money transfer and I went to the MoneyGram office located in the post office in Macclesfied, Cheshire in the United Kingdom.
    As in the UK people don’t hold IDs like in the USA, I went to the MoneyGram office with my Peruvian passport as the only ID I hold that shows my maiden name. The lady called Debbie at the Post Office here asked me for a second ID with a photo on it as it was a large amount of money ($2.000). I showed her my Peruvian National ID and my Peruvian Military ID. She refused to accept these and asked for UK ID with my UK address. I do not have a UK Driver’s License or Passport. Even if I did, these would be in my married name, as are the UK bills etc which are in my name.
    Debbie told me that she wouldn’t allow me to receive the funds so I asked her to call MoneyGram central office to explain the situation. Debbie refused to do so, telling me that ‘she doesn’t call nobody’ and further more ‘she only had 5 minutes to close the office’.
    In the mean-time, MoneyGram called my friend who had transferred the funds stating that there were fraudulent transfers being made to my zone in the UK. My friend was subjected to a ten minute interview quizzing him on the legitimacy of the transfer. He is a busy manger of a global business and did not enjoy this inconvenience.
    It was implied that because I did not have the expected identifications that there was a likely fraud. There was no mention made of the understandable difficulty of a Peruvian national having two photo IDs in her maiden name, having been married and resident in the UK for nearly ten years.
    As a consequence of MoneyGram’s false implication of fraud I have not only lost business but also a friend from childhood. This inconsiderate behavior has not only brought into question the legitimacy of my business but also my personal integrity.
    I would be extremely grateful if MoneyGram could issue an apology to my friend and me for the misunderstanding caused by their unprofessional behavior. I understand that there is always a risk of fraud, but this is no excuse for potentially libelous implications.
    I am fully prepared to go to the press with this and pursue legal avenues – what has hurt me most is that a friend has been placed in a situation where he was completely unjustifiably caused to question my integrity.
    Regards
    Maria Alejandra Salmon Suarez
     

  2. Money Saving Expert
    Moneygram is a safe way for money transfer only if you keep in mind the terms and conditions as mentioned on their website or you can ask the concerned person at moneygram office before sending the money. Some of those conditions are as follows: Make sure the person or company you are sending money to (or who you are sending money on behalf of) is someone you know and trust. Please also keep the information relating to your transaction confidential. Once the money has been paid out to the person you name as the receiver, cancellation or refund is no longer possible. If you need to cancel or change a transaction, please call MoneyGram or contact the MoneyGram agent that sent the transaction for you. MoneyGram offers an efficient and speedy way to send money throughout the world. Unfortunately, their services have been used by some fraud perpetrators, to fool or trick consumers with a variety of scams. Be very suspicious if you receive the following: A check or money order sent to you, with instructions to cash the item at your bank, then send some of the funds to someone else through MoneyGram. If the check is counterfeit your bank will make you cover the loss. Be aware that counterfeit checks are very hard to identify. A telephone call telling you that you have won money or a prize and that you need to send money to pay for taxes, customs fees, etc. A response to your newspaper ad for a lost pet or lost personal items, as fraud perpetrators are known to use the classified ads to contact people and pretend they have found their lost item. A suggestion from a stranger to send money to a friend or relative as a show of “good faith” because legitimate business is not conducted this way. You will be told that, by sending the money in the name of a friend, they will not be able to collect the funds. That is not true. Con artists often use fake identification to pretend to be someone else. An email that appears to be from MoneyGram, no matter how real it looks. We are not an Internet escrow or shipment service and will NEVER send an email confirmation to inform a person that they have received a MoneyGram transfer for payment of an Internet purchase. Instructions to mislead MoneyGram are a clear warning sign that something might be wrong. Con artists will be familiar with MoneyGram’s efforts to prevent fraud. If someone tells you to not share the details of your transaction with MoneyGram, then you should not continue with the transaction. Here are some ways you can protect yourself: Buying items on the Internet. Be very careful if you are sending money to pay for merchandise purchased online. Many Internet auction sites provide an assured payment system that offers greater protection for the buyer and seller. Using the MoneyGram® money transfer service. For the convenience of our customers, some transactions sent to a specific destination may be received in another country. Please do not assume your money transfer is safe because you specified a country for the transaction. Also, if a recipient has photo identification and knows pertinent information about the transaction and the sender, a reference number or the answer to a test question may not be required to pick up the transaction. Please be careful to whom you send money, keeping your transaction information confidential, and be suspicious of anyone who wants you to send money to them (or someone else) with a test question. It may be too good to be true. Research thoroughly before sending money in response to a newspaper or magazine ad for airline, concert or similar tickets. The same is true for offers of loans or credit cards where you are asked to send money for fees before signing any documents. Be suspicious of very cheap deals. MoneyGram cannot ensure that the goods or services you are paying for will be received. Here are some resources available to you in the United States: Report fraud. To report fraud to the Internet Fraud Complaint Center, visit www.ic3.gov/. This is a partnership between The FBI and the National White Collar Crime Center. For a list of different types of fraud schemes or to report a fraud, you can also visit consumer.gov/sentinel. Call before you send money. If you are suspicious, contact the Better Business Bureau, AARP or your local Attorney General before sending any money. Canadian fraud. Many scams ask for money to be sent to Canada. For Canadian issues, call PhoneBusters toll-free at 1-888-495-8501 - this is a joint effort of U.S. and Canadian law enforcement to fight telemarketing fraud.

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