Question:

I get deleted a payment when I log out of BOQ Internet Banking after modifying

by Guest22762389  |  1 year, 3 month(s) ago

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When I log out of Internet Banking, I get the session summary saying that I have deleted a payment when all I did was modify it. Need help

 Tags: banking, BOQ, Deleted, internet, log, modifying, payment

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  1. Banking Expert
    When you modify a future dated Pay Anyone or Multi Payment, Internet Banking internally deletes the payment and creates a new payment with the same details including the modification. Hence the reason why your change is displayed as a deletion and creation.

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