Question:

Graphics card and monitor not working

by Guest22640615  |  9 years ago

0 LIKES UnLike

So I had a major power outage today. The power suddenly came off and on and my surge protector did it's job but my power back-up battery didn't (old Belkin obviously needs replacing!) When I tried to start the computer again only one of the two monitors was recognized. I am on a Windows XP and I use an ATI graphics card to run 2 monitors that allows me to scroll and run my mouse and windows from one screen to another screen.

Because it was not recognizing the first monitor and the monitor was black I went to ATI display manager in order to 'enable it' using the second monitor which was working fine. I clicked on the 'Enable This Monitor' feature which is how you add a monitor to display(I have done this the same way many times before). I also decided to make the first monitor (the monitor that was not working) my primary monitor. (This last part was the kiss of death!) Now neither monitor is working!!! The one monitor which wasn't working initially is still black and the other monitor is blacked out /more like dark and I can only see the cursor. I can also scroll the cursor from one monitor to another because when I scroll all the way away from the screen the cursor disappears(I'm sure it would be visible on the first monitor if the first monitor were working!)

I did the only sensible thing I could think of so I hard rebooted my computer from the main power button. (A soft reboot ctrl/alt/del did not work) Both screens come on successfully and both say Windows XP in the initial stages of the reboot. But once it is rebooted the one monitor is still black and the other is dark with the cursor. I am at a loss as to what to do next. I hope you can help. Thank you so much in advance.

FixYa: Thank you, Please enter your billing information.

FixYa: Chat with an expert is available for premium users only. Click to enter payment information

..153 Experts
are online now!
•Top-rated product specialists
•Unlimited assistance until your problem is solved
•Guaranteed to get a solution
.X
Please enter you credit card information The cost of this service is $24 - 100% money-back guarantee! First Name:As it appears on the card
Last Name:As it appears on the card
Email Address:
An account with this email already exists.
Enter your password and click continue.Password:
Forgot your password?
Click here and we'll email it to you. Card type:

Credit Card Number:
Security Code: See example
Expiration Date: Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Year 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Billing AddressAddress Line 1:
Address Line 2:(Optional)
City:
Country: --Select Your Country-- Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Asia/Pacific Region Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Congo, The Democratic Republic of the Cook Islands Costa Rica Cote D'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europe Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea-Bissau Guinea Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Satellite Provider Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Yemen Zambia Zimbabwe
State / Province / Region: --Select Your Region-- AK AL AR AS AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VI VT WA WI WV WY
Postal Code:
$24 Is this your shipping address?Yes, it is the same as my shipping address
No
Shipping AddressAddress Line 1:
Address Line 2:
City:
Country: --Select Your Country-- Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Asia/Pacific Region Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Colombia Comoros Congo Congo, The Democratic Republic of the Cook Islands Costa Rica Cote D'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europe Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea-Bissau Guinea Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Satellite Provider Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Yemen Zambia Zimbabwe
State / Province / Region: --Select Your Region-- AK AL AR AS AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VI VT WA WI WV WY
Postal Code:
Your account requires entry of your billing address.Please correct the highlighted fields below:Transaction was unsuccessful, Please check your information.Your account requires you to enter your Billing Address to complete the transaction. Please fill in below.Password must be 4 digitsYour account requires entry of your billing address.Please correct the highlighted fields below:Transaction was unsuccessful, Please check your information.Your account requires you to enter your Billing Address to complete the transaction. Please fill in below. Submit

Click to verify BBB accreditation and to see a BBB report. By entering the FixYa site you declare that you read and agreed to its Terms. You may NOT copy or distribute the content that appears on this site without the written permission from FixYa Ltd.
© 2005-2011, FixYa, Ltd. or its affiliates

 Tags: card, graphics, monitor

   Report

Question Stats

Latest activity: 9 years ago.
This question has been viewed 822 times and has 0 answers.

BECOME A GUIDE

Share your knowledge and help people by answering questions.