Question:

Fix a Flat question

by Guest4621 | earlier

I am glad you asked me for the warranty information. Here is exactly what Michelin states in their warranty. What is not covered; Tires which become unserviceable due to the addition of liquid, solid or gaseous materials other than air, nitrogen or carbon dioxide.
No one has yet made a determination that my tire is indeed unserviceable. They have only refused to repair it due to my use of FAF. They claim that this policy has been in place for years, although last December I had a flat on this same vehicle, used FAF and they patched the tire.
I get the point that the use of FAF for tire techs is an emotional one - no one has been able to supply any scientific evidence to me that the use of FAF causes any type of no serviceability in tire repair. And besides, blaming the use of FAF on the car owner and not specifically the FAF manufacturer shields tire shops from liability and opens up a new line of business for these tire pros - selling unneeded tires to unsuspecting consumers.
My tires were all purchased on 9/2/07 - my van had 132,800 miles on it at the time. I had my first flat on 12/23/07 at 134,703 miles and my second on 3/12/08 at 135,705 miles. Hard to believe that after only less than 3,000 miles my tires are considered unserviceable.

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Tom Reeds

There are following reasons due to which tires become unusable, these are due to Road Hazard Injury. Incorrect Mounting of the tire or improper balance or improper repair. Sometimes Mechanical Irregularity causes uneven wear and tear in the tyre and also it causes misalignment. Accidents can also cause fire, chemical corrosion, tire alteration or vandalism, Flat spots are formed due to improper storage. Sometimes there is low pressure warning system.
The warranty statement tell us that there are some conditions due to which the tyre becomes non usable and these conditions are due to “The addition of liquid”, solid or gaseous materials other than air, here another thing to say is that nitrogen or carbon dioxide invalidates your warranty.
But the warranty does not say this, instead it conditions the use of FAF by filtering the requirement that "Tires which become unserviceable". In other words, a finding must first be made that the tire is unserviceable for a reason other than the use of FAF. Once found to be unserviceable, the warranty is violated by the use of FAF. It appears the way you are interpreting the warranty to read is that the use of FAF products render the tire unserviceable, however, I cannot locate any proof that this is indeed the case.

Report (0) (0) | 1 year ago