Question:

Duties and responsibilities of service crew in restaurants and cafeterias

by Guest2623 | earlier

I have my question regarding the duties and responsibilities of the crew members which serves for all the big restaurants and cafes around the world. Although it is expected that they are quite courteous, but this does not happen almost every time. For this reason I would like to know that what are the duties and responsibilities of the crew members in an organization.

Tags: cafeterias, crew, duties, Responsibilities, Restaurants, service

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Harry

This is a very common concern that is being discussed by most of the customers, who often visit some renowned restaurants and cafeterias. Generally speaking, this is something which really depends where that service crew is working. Nevertheless, the duties are to serve the customer in an efficient, timely, and polite manner. "Polite" in the service industry kind of depends on the particular customer: you have to respond to their cues. Like, if they are a talker, then you should exchange pleasant talks or perhaps a little chat, depending on the context. On the other hand, for another customer, a little courteous talk like that would be intrusive and not welcome. Sometimes the customers tend to expect too much from the service staff. This is unfortunately a common problem in a large of customers. It is not likely that the customer is always right. A crew member at time tries best to keep the customer satisfied, but the customer doesn’t prove to be reasonable. The best thing to do in such case is bring them to the manager.

Report (0) (0) | 1 year ago
Guest10492843

what are the responsibilities and duties of a service crew in restaurants and food chains?
Report (1) (0) | 2 years, 10 month(s) ago