Question:

Bosch Excel Washer/Dryer error F04

by Guest14274465  |  2 years, 5 month(s) ago

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pump & drain hose are clear, pump runs, but still getting F04 error
cleared pump, checked drain hose, consulted manual, all to no avail

 Tags: Bosch, Error, excel, F04, washerdryer

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  1. Guest15297068
    Bosch washing machine – drain cap stuck plus fault code F04. Got a Fault code F04 on my Bosch Exxcel washer. Probable cause pump blocked. Solution – Open the flap - bottom right, Pull out the black nozzle, remove the plug & drain off any water stuck inside. Then remove the drain cap(see picture below) – Its a c**p design & the problem with mine was it wouldn’t come off. If it turns a bit then stops, then there’s probably something jamming it inside – in my case it was a couple of 20p pieces. The trouble is the cap is so fragile that it bits snap off it if you apply too much pressure. So that you don’t wreck the cap, you need to fashion a nifty tool out of a piece of wood (see picture). Saw the top of a brush stale or something, then cut a slot about an inch deep, and wide enough to fit over the bar across the centre of the cap. You’ll find this tool sits right inside the cap where it is strongest. You could even drill a hole through the shaft to put a small s***w driver through for more leverage. So, to avoid having to apply too much pressure I laid the washer on its site, hoping to dislodge whatever was jamming the cap & it worked. This enabled me to turn the cap a bit further than before. So then, using the tool I just screwed the cap in and out a bit, dislodging the coins fully, until it would turn freely. Before putting it back together, dawb some Vaseline on the threads so that it will come out more easily next time. Hope this works for you. Steve Hope

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